We teach the Human Factor™ advantage because in a world of “instant” everything we lose sight of the most basic opportunities to connect with others.
So, I want to share something with you that we all know is important, but sometimes gets lost in the chaos of our workday – first impressions. Now, I’m not here to lecture you or pretend I’ve discovered some new mind-blowing secret. I want to bring this topic top of mind for you because it’s so important in your everyday interactions, both personally and professionally.
Think about the last time you met a potential client or met someone new. Those initial moments could be stressful because we want to put our “best foot forward.” We often find ourselves hoping we don’t say the wrong thing or forget the other person’s name. It’s because we instinctively know how crucial those first few seconds can be.
In fact, research shows that people form initial impressions in just 150 milliseconds. That’s right – in the time it takes to say “Nice to meet you,” the other person has already made some key judgments about you. It’s not that we’re all super judgmental; it’s actually rooted in our evolutionary past. Back in the day, quickly figuring out if someone was friend or foe was pretty crucial for survival.
In business, these quick assessments usually boil down to two main questions:
- Are you friendly and trustworthy? (We call this “warmth”)
- Are you capable and confident? (That’s “competence”)
Here’s an interesting tidbit: research shows that warmth is actually judged more quickly and carries more weight. So, coming across as approachable and genuine can be even more important than immediately showcasing your skills.
Ever notice how difficult it is to change someone’s mind once they’ve formed an opinion?
There’s a reason for that. It’s called confirmation bias – our tendency to look for information that supports what we already believe. In business, this means a poor first impression could cost you opportunities, while a good one can open doors.
So, how can we make sure we’re putting our best foot forward? Here are a few strategies that really work:
- Smile genuinely: A real smile does wonders. It actually activates the reward centers in the other person’s brain.
- Use confident body language: Stand tall, make eye contact, and offer a firm handshake. These non-verbal cues speak volumes.
- Listen actively: Show genuine interest in the other person. It demonstrates both warmth and competence.
- Be punctual: Arriving on time (or a bit early) shows respect and reliability.
- Use the other person’s name: This personal touch helps create an immediate connection.
Underlying all of these strategies is something called emotional intelligence – the ability to recognize and manage emotions, both yours and others’. By developing this skill, you can better read the room, adjust your approach as needed, and create more positive first impressions.
In the business environment, where relationships are everything, nailing that first impression isn’t just nice – it’s necessary for success.
So, the next time you’re about to meet someone new in a business context, take a deep breath, put on your best smile, and remember: “you’ve got this.”
After all, making a great first impression is something you’ve been doing your whole life. Sometimes, we just need a little reminder of how important it really is.
As a co-founder of The Constance Group, I’m at the forefront of revolutionizing sales and leadership strategies worldwide. Our difference? The proprietary “Sales Funnel©” methodology—an innovative approach that significantly enhances selling processes, complemented by our programs in leadership, negotiation, and sales development.
Our distinct edge lies in our personalized approach. Prior to any keynote or workshop, I personally collaborate with stakeholders and attendees to develop a tailored, impactful program. This commitment goes beyond content delivery; it’s about crafting actionable insights that participants can immediately leverage for real-world impact.
Rooted in behavioral science, our strategies offer profound insights into human behavior, empowering your team to navigate complex scenarios with positive outcomes. Our sessions are designed to be engaging and memorable, mixing potent messages with humor and narratives that not only resonate but also inspire lasting change.